We not only support our customers during the implementation of a project, but also after its completion too. The achievement of your individual aims is the focus of each phase: We ensure an optimum production launch, rapid problem resolution, and regular servicing and maintenance. Using both remote diagnostics as well as helping you directly on site.
Whether installation systems or card and passport systems, the ruhlamat service contract protects you against unplanned maintenance costs and spontaneous repairs. As a result, you will proactively avoid unforeseen disruptions in your production. You can plan for the long-term and focus on your production and the associated requirements.
Shape your service contract with ruhlamat individually based on your needs. Also benefit from low prices and faster response times with our service contract.
The ruhlamat service contracts contain several coordinated services that ensure maximum system reliability and availability.
We will happily create your individual service contract offer for you consisting of:
Convenient on-site operations within your facility – ruhlamat training offers
With the focus on availability, we offer you sophisticated training programmes covering a variety of topics.
Action before costs are incurred - ruhlamat maintenance and repair
Seamless processes and trouble-free production are ensured by regular servicing and maintenance.
Always on hand – our ruhlamat hotline
Qualified and experienced service personnel are on hand to help and assist you with all of your questions on the ruhlamat hotline.
Always at your side - ruhlamat production assistance
Ruhlamat offers you our qualified specialist personnel to provide assistance with your production, especially during the start-up phase of a new specialized machine, standard machine, an installation system or a new product.
Help without losing time - ruhlamat remote diagnostics
Remote service/support creates a data exchange between your card and passport systems or automation systems and our technical support team should a malfunction occur.
Replacement parts with manufacturer quality - ruhlamat replacement parts packages
Replacement parts with manufacturer quality form the basis for a safe and fault-free production process.
Your machines up-to-date - ruhlamat upgrades
Changes with respect to the use of materials and production processes can result during the life cycle of your specialized machine.